Microsoft Dynamics Training For Enterprise-Level Organizations

elev8 - 4 min read

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In the rapidly evolving landscape of enterprise-level organizations, harnessing the full potential of technology is paramount to stay competitive. This is where Microsoft Dynamics comes into play as a powerful suite of business applications. In this article, we will explore the significance of Microsoft Dynamics training for enterprises, highlighting its transformative impact on streamlining operations, optimizing resources, and enhancing overall efficiency to drive sustainable growth and success. 

Global Shortage of Microsoft Dynamics Experts & What It Means for Your Company 

As the demand for Microsoft Dynamics continues to surge, a concerning challenge looms over enterprises: the global shortage of skilled Dynamics experts. With the increasing reliance on this robust platform, organizations face the daunting prospect of scarcity in qualified professionals capable of navigating its intricacies. This scarcity poses significant implications for businesses, potentially hindering the successful implementation and utilization of Dynamics solutions. A report by Nigel Frank found that 36% of business applications go-live delays were caused by a lack of staff training, with a further 33% caused by staff shortage

To secure a competitive advantage, it is crucial for businesses to take a proactive approach in addressing this challenge by investing in comprehensive training courses, upskilling existing staff, and fostering a culture of continuous learning. By nurturing a pool of proficient Dynamics specialists, enterprises can ensure seamless integration, efficient utilization, and sustained competitiveness in the dynamic market landscape.

3 Microsoft Dynamics Learning Paths by Elev8 

As a leader in digital upskilling, Elev8 has developed 3 learning paths for Microsoft Dynamics. Each one covers a slightly different set of skills depending on how the learners will use the Dynamics ecosystem. The 3 paths are Commercial (for sales professionals), Consultant (for employees in finance, supply-chain and business development teams) and Developer (for developers working on your business applications). Here’s what each learning path contains: 

1. Commercial 

The commercial journey includes a holistic fundamental training on Dynamics ERP and CRM to help participants to better sell the best solution in alignment with customer business challenges and digital transformation goals. The learning journey is an introduction to the customer engagement Dynamics 365 apps’ capabilities including marketing, sales, customer service, e-services, and field service. The journey covers the entire Dynamics 365 life-cycle (sales-customer engagement life cycle) for value creation and business growth in the sales space. 

During this learning journey participants will learn how to: 

  • provide an overview of Dynamics 365 and explain how Dynamic 365 CRM and ERP can help organizations grow and accelerate their business 
  • show how Microsoft’s solutions can help organizations optimize their supply chains and streamline their financial and operating models 
  • improve customer satisfaction and deliver better sales deals 
  • show how AI and IoT technology can revolutionize field service and customer experiences 

2. Consultant 

The functional consultant journey includes holistic fundamental training on Dynamics ERP and other Microsoft Dynamics operations, finance, supply chain, manufacturing, and business app capabilities to enable participants to better support their customer’s business challenges on global operations and sustainable grow. The learning journey is an introduction to the Microsoft Dynamics 365 features and functionalities needed for a functional consultant role to respond to market needs and customer demands.  

This learning journey also includes the following paths: 

  • finance functional consultant 
  • supply-chain functional consultant 
  • business central functional consultant 
  • sales functional consultant 
  • power platform functional consultant 

During this learning journey participants will learn how to: 

  • gather and analyze business requirements 
  • translate business requirements into business processes work with the implementation team to make business more efficient and solve business challenges 
  • implement solutions that supports business sales, product, operations and finance lifecycle 
  • show how the Microsoft solution can help organizations to improve productivity, monitor their business performance, empower business processes, forecast future results and make data driven decision based on data insights 
  • create and enhance simple app experiences 

3. Developer 

The developer journey includes holistic fundamental training on Power BI Microsoft Dynamics 365 capabilities for designing and developing customized solutions. This includes coding, unit testing, building applications, and creating, modifying, and troubleshooting existing applications. The learning journey is an introduction to Microsoft Dynamics 365 & Power BI and its automation, integration, and migration techniques to simplify the process of creating business apps, analyzing data, and automating business workflows for companies value creation and sustainable business growth. 

During this learning journey participants will learn how to: 

  • provide an overview of Dynamics 365 and explain how Dynamics 365 CRM and ERP can help organizations grow and accelerate their business 
  • manage SQL server and/or Azure SQL database 
  • build a canvas app and a model-driven app 
  • build automated solutions and create dashboards leverage Power BI and Power Automate 
  • create accessible web apps and web UI by using asp. Net core 
  • publish a web app to Azure with visual studio 
  • plan and implement data platform resources 
  • monitor and optimize operational resources 
  • plan and implement a high availability and disaster recovery solution 

What Are The Benefits of Microsoft Dynamics Training?

Enhanced Efficiency 

Training equips employees with the knowledge and skills needed to use Microsoft Dynamics effectively. This leads to streamlined processes, reduced manual work, and increased overall efficiency within the organization. 

Improved Productivity 

With proper training, employees can harness the full potential of Microsoft Dynamics, enabling them to work more productively and make better use of the platform’s features to achieve their tasks and goals. 

Better Decision Making 

Microsoft Dynamics training provides employees with insights into data analysis and reporting capabilities, enabling them to make informed decisions based on real-time information, which can positively impact business outcomes and lead to exceptional customer experiences.

Customized Solutions 

Training empowers employees to tailor Microsoft Dynamics to the specific needs of the organization, creating customized solutions that align with business objectives and processes. 

Seamless Integration 

Employees trained in Microsoft Dynamics can ensure seamless integration of the platform with other business systems, facilitating smooth data flow and reducing data silos. Understanding the features of Dynamics is crucial to maximizing its potential and improving business operations.

Cost Savings 

Well-trained employees can handle day-to-day tasks and minor troubleshooting, reducing the need for external consultants and resulting in cost savings for the organization. 

Increased Employee Satisfaction 

Training provides employees with opportunities for personal and professional growth, fostering a sense of confidence and job satisfaction. Consider offering a video series as part of your training program to provide a more engaging and interactive learning experience.

Quick Adoption 

Proper training helps employees embrace new technology more quickly and effectively, reducing resistance to change during the implementation process. 

Reduced Errors 

Training minimizes the risk of human errors in data entry and processing, resulting in better data accuracy and integrity. 

Invest in a Custom Training Plan For Your Organization 

Elev8 specializes in creating training and skilling programs for large organizations and governments. Our programs are not only focused on technical skills but also on developing power skills like critical thinking and decision-making. This way we ensure that your employees get a complete toolbox to bring value to your organization every day. Get in touch with a member of our team today to find out how your organization can transform and upskill your workforce with our Microsoft Dynamics training programs.