What a year it’s been for all of us at TeKnowledge! Since our unified brand launch in April 2024, we’ve reached remarkable milestones that speak to the synergy of our three formerly separate companies now working as one. This success wouldn’t be possible without the dedication, creativity, and resilience of our incredible teams—and the trust and collaboration of our customers and vendor partners, who have embraced our vision and helped bring it to life.

Though our brand is still in its early days, the combined expertise and commitment of our 6,000 team members have already begun shaping an extraordinary future for everyone we serve. Below are just a few highlights from 2024—glimpses of the global progress we’ve powered together. Thank you for being part of this journey, and for empowering us to pursue a more innovative, resilient tomorrow.

Growing the Team from Within

1. El Salvador & Honduras

We launched Managed Services in El Salvador, sparking new business and delivering personalized service. In Honduras, our newly opened entity is actively exploring cybersecurity collaborations with major national institutions, fuelling local talent growth at every step.

2. UAE

Establishing ourselves in Dubai and laying foundations in Abu Dhabi positions us in a region that values forward-thinking solutions. This expansion also creates fresh opportunities for strategic partnerships and deeper global engagement.

3. Nigeria

Now home to our cybersecurity operations center, Nigeria has quickly become a success story—further underscored by being named Africa’s Most Innovative Tech Support Services Company of the Year 2024. This achievement paves the way for broader security offerings across Africa’s dynamic landscape and its promising enterprise sector

Empowering Clients Through Innovation

1.  Digital Centre of Excellence in Qatar

In collaboration with Microsoft and the Qatar Ministry of Communications and Information Technology, we’re training thousands of government employees on AI and Microsoft Copilot. This pilot project aims to redefine how public organizations learn, collaborate, and operate more efficiently. We’re grateful to both the Qatari government and Microsoft for making this journey so impactful.

2. Carahsoft

Our latest partnership with Carahsoft extends across Africa and the Americas, delivering advanced support for cutting-edge technologies. This collaboration showcases our capability to serve clients on a global scale while unlocking opportunities for shared innovation and growth. Carahsoft, we deeply value your trust and are excited to achieve great things together.

3. National-Level Cybersecurity

By partnering with an independent nonprofit organization, we’ve moved from concept to a nation-scale Security Operations Center, showcasing how we deliver sustainable, high-impact solutions. Working side by side with local experts ensures we meet immediate objectives while championing ongoing security measures. 

Championing Sustainability & Skilling

1. Sustainability Program for Nikon UK & Northern Europe

Integrating responsible practices into our solutions aligns with Nikon’s global vision—and ours. Nikon, thank you for partnering with us to ensure technology actively contributes to a healthier planet and society.

2. Training Future Talent

From upskilling Qatari government employees on AI tools to preparing young Costa Ricans—72% of whom are women—for cloud-based roles, we remain committed to closing digital skill gaps. We’re also proud of our partnership with Omantel, where a data science initiative is empowering their teams to excel in a fast-evolving digital arena. Omantel, your forward-thinking mindset has made our work especially fulfilling.

3. Recognition, Awards, & Global Expertise Sharing

We’re honored by accolades like the EC-Council ATC Circle of Excellence Award for cybersecurity education, as well as recognition in Nigeria for innovative tech support. Beyond awards, our focus remains on connecting governments and enterprises worldwide—fostering sustainable, inclusive digital progress for all.

A People-First Culture

At TeKnowledge, our people-first ethos guides every project, from colleague interactions to customer engagements. By building trust, showing empathy, and encouraging personal and collective growth, we ensure that collaboration and curiosity define the solutions we provide. This commitment to caring, embracing diverse talents, and prioritizing continuous learning enables us to deliver exceptional results every day.

Looking Ahead to 2025

As we advance on our journey, look forward to a bolder TeKnowledge brand, refined offerings, and a more cohesive go-to-market strategy—reinforcing our commitment to delivering high-value solutions. Stay tuned for updates on our new alliances in cybersecurity, AI, and customer experience. True to our belief that “growth for TeKnowledge means growth for our people,” we remain dedicated to prioritizing internal talent for upcoming projects, ensuring that personal achievements align with organizational advancement.

To Our Customers and Vendor Partners: Your trust and collaboration power our mission to bring transformational technology to every region we serve. Thank you for backing us every step of the way.

Here’s to 2025, where we’ll push new boundaries, reach further horizons, and celebrate our most essential strength—you, the people of TeKnowledge.

Everything You Need to Know About the Zero Trust Model of Cybersecurity 

In today’s fast-changing digital world, information security has become a major concern. Organizations face constant threats of cyberattacks and data breaches, which can jeopardize their reputation, assets, and clients’ trust. To address these challenges, the Zero Trust model has emerged, shifting from the traditional “trust but verify” approach to a “never trust, always verify” mentality. This model is based on the principle that no person, device, or application can be automatically trusted within a network, requiring continuous validation at every access point. 

In this blog we interview our cybersecurity expert and trusted Chief Cybersecurity Architect, Anat Garty about Zero Trust. 

What are the Key Elements of Zero Trust? 

1. Granular Authentication and Authorization: Each user, device, or application must be individually validated before accessing specific resources. Permissions and privileges are assigned based on the entity’s role and needs. 

2. Network Segmentation: The network is divided into smaller, isolated segments to limit the reach of an attack and minimize its impact. 

3. Context-Based Security Policies: Access decisions are made based on factors like location, device, time of day, and historical behavior. 

4. Rigorous Verification Strategy: Every access request is evaluated and verified without assumptions about prior reputation. 

5. Continuous Visibility and Monitoring: Security monitoring solutions provide complete visibility into network activities, detecting anomalous behavior and threats in real time. 

What are the Benefits and Advantages of Using this Model? 

By requiring authentication and validation at each access point, Zero Trust reduces the attack surface, preventing advanced threats such as lateral movement of attackers.  

By adopting this model, organizations gain a clear understanding of their most valuable resources, allowing them to establish granular access controls and define precise rules for connecting to critical assets. This reduces the attack surface, strengthens data protection, improves incident response capabilities, aligns with compliance requirements, and improves overall risk management. 

What are the Common Challenges and Obstacles? 

Implementing a Zero Trust strategy involves significant changes to an organization’s security infrastructure and policies. It requires careful planning, coordination among multiple teams, and a thorough analysis of existing infrastructure. The starting point should be the identification of critical assets and understanding how users interact with them: 

The first step in a Zero Trust journey is to identify the organization’s critical assets and map out how users access and interact with them. This ensures that authorization requirements align with actual use cases, improving both security and user experience. Once this foundation is established, other challenges, such as addressing legacy systems, come into focus. Legacy systems may lack the capabilities needed for granular access controls, continuous monitoring, and secure authentication. Upgrading or integrating these systems requires careful planning and can be time-consuming, but it is a necessary step to ensure compatibility with Zero Trust architecture. 

What Tools and Technologies are Needed to Support Zero Trust? 

Successful implementation of Zero Trust relies on various tools and technologies, such as multi-factor authentication, identity and access management (IAM) solutions, next-generation firewalls (NGFW), software-defined network (SDN) security, and security analysis and monitoring tools. Anat Garty provides a practical guide for adopting Zero Trust: 

To correctly adopt this model, it is recommended: 

1. Define a clear Zero Trust strategy aligned with the organization’s objectives and compliance requirements. 

2. Identify and prioritize critical assets, such as sensitive data and applications. 

3. Define roles and their required access and authorization levels. 

4. Implement strict access controls based on the principle of least privilege. 

5. Use micro-segmentation to limit lateral movement and contain threats. 

6. Use encryption to protect data in transit and at rest. 

7. Improve visibility to continuously monitor and analyze network traffic, user behavior, and access patterns. 

8. Foster a culture of safety awareness and education. 

9. Encourage collaboration and communication between teams. 

10. Incorporate the Zero Trust approach into change management processes. 

11. Regularly evaluate and improve implementation through audits and testing. 

A Look into Zero Trust’s Future 

The adoption of Zero Trust is expected to become more widespread as organizations seek robust security solutions. Integrating artificial intelligence (AI) and machine learning (ML) will enhance threat detection and response capabilities, while the increasing use of cloud solutions will shape Zero Trust strategies to address specific challenges in cloud environments. 

By following these practices, organizations can lay a solid foundation for a successful Zero Trust model, improving overall security and resilience against cyber threats. 

If you need more information on cybersecurity managed services, you can take a look at https://teknowledge.com/cybersecurity/ or contact us https://teknowledge.com/contact/. 

About Anat Garty 

Anat is a Cybersecurity expert with over 20 years of experience in managing Security Operations Centers (SOC) at national and sectoral levels in various parts of the world. 

She has held key roles both on the client side, as Chief Information Security Officer (CISO), and on the provider side, in positions such as Program and Account Manager, and Chief Cybersecurity Architect at renowned companies like AWS. 

Her career highlights a strong ability to lead and protect organizations against complex cyber threats.